1. Accommodation of guests at Hotel Strážnice, Předměstí 1651, 696 62 Strážnice, operated by ASAK COMPANY, spol. s r.o., Za Tratí 685/1, 696 01 Rohatec, ID No.: 03164772 (hereinafter referred to as the "hotel"), is based on an accommodation contract pursuant to § 2326 et seq. of Act No. 89/2012 Coll., the Civil Code.
  2. The accommodation contract is concluded in writing. Written form also includes email confirmation of the reservation, acceptance of a voucher, guest entry into the reservation system, or payment for accommodation services.
  3. Rights and obligations not regulated by the contract are governed by these accommodation rules and the valid hotel price list or portal through which the reservation was made.
  4. The hotel guarantees the provision of services corresponding to its category.
  5. Upon arrival, guests are required to present a valid identity document (ID card or passport).
  6. After checking in, the guest receives the room key and a chip. The guest is responsible for their loss, damage, or destruction.
  7. The number of persons in the room corresponds to the number of registered guests and must be declared upon arrival.
  8. The hotel is authorized to use the guest’s contact information for commercial and marketing communications.
  9. The guest identifies themselves when using services by name and room number.
  10. In exceptional cases, the hotel may offer different accommodation than originally agreed.
  11. The guest is obliged to inform the reception about any health restrictions.
  12. Use of hotel facilities is prohibited for persons with infectious diseases.
  13. Extension of stay is not guaranteed and depends on hotel capacity.
  14. An additional fee may be charged for early check-in.
  15. The hotel safe at the reception is available for storing valuables.
  16. The room equipment corresponds to the hotel category and must not be altered by the guest.
  17. Guests may only use permitted electrical appliances.
  18. Children under 12 must be supervised by an adult.
  19. Accommodation of animals is allowed only with the hotel’s consent.
  20. The guest is responsible for damages caused according to applicable legal regulations.
  21. The guest has the right to use the hotel Wi-Fi network.
  22. Quiet hours are from 10:00 PM to 7:00 AM.
  23. When leaving the room, the guest is required to close windows and doors.
  24. Upon departure, the guest must return the keys.
  25. Visits are allowed only with the reception’s consent.
  26. Guests may use the bicycle storage room.
  27. Breakfast is served from 7:00 AM to 10:00 AM.
  28. Check-in is possible from 2:00 PM, check-out by 10:00 AM.
  29. The guest is obliged to pay for accommodation.
  30. The hotel may require payment in advance or a deposit.
  31. For longer stays, interim invoices may be issued.
  32. The guest may withdraw from the contract; the hotel reserves the right to charge cancellation fees.
  33. Common hotel areas may be monitored by a camera system.
  34. Parking is possible in city parking lots.
  35. The guest must comply with these accommodation rules.
  36. Violation of the accommodation rules may result in termination of the stay without compensation.
  37. Smoking, tampering with equipment, and possession of dangerous substances are prohibited without the hotel’s consent.
  38. Disputes can be resolved through the Czech Trade Inspection Authority.
  39. Complaints and suggestions are accepted by hotel management.
  40. These accommodation rules come into effect on January 1, 2024.
  41. Thank you for choosing Hotel Strážnice, and we wish you a pleasant stay.