Hotel conditions

Privacy Policy Statement Protecting your personal data is very important to us, and therefore it is conducted fully in accordance with the General Data Protection Regulation – Regulation (EU) 2016/679 of the European Parliament and of the Council dated 27.4.2016. You have no reason to worry. Your data is safe with us and will never be provided to third parties. Scope of personal data processing We collect your personal data if:

• you contact us through the website,
• you order a service on our website,
• you send us an inquiry about our services,
• you enter into a contract with us,
• you provide data to us yourself by email, phone, or other means.

We process the following data:

• first and last name or business name,
• phone number,
• email address,
• postal address,
• any other data you enter into forms on these websites or send by emails to addresses listed on these pages,
• browser identification, operating system, and other information for traffic analysis,
• cookies.

Who will collect your personal data? Your personal data will be collected by Broumovská Hotelová s.r.o., with its registered office at Mírové náměstí 49, 550 01 Broumov, Company ID 08164941 (hereinafter referred to as the "Controller"), which is registered in the Commercial Register maintained by the Regional Court in Hradec Králové, Section C, Insert 43877. The processing of personal data is carried out by the Controller, but personal data may also be processed on behalf of the Controller by suppliers of certain services inside and outside the EU, such as cloud, IT, or web hosting service providers, as well as other suppliers of processing software, services, and applications. Purposes of processing and their legal basis Contract performance The data you provide is used to contact you in response to your requests for the purpose of fulfilling the contract and processing your orders. All personal data is processed lawfully and transparently and only adequate, relevant, and necessary data is required in relation to the purpose of processing. Direct marketing (legitimate interest) Personal data processed for direct marketing purposes may include so-called remarketing. How can I request deletion or correction of my personal data? You can request deletion of your data at any time; we will permanently delete or correct your data. How long will we retain your personal data? We will process your personal data for the duration in which we provide you with our services or fulfill our contract, and then for 2 years in case of legitimate interest. Personal data will be securely stored for the period necessary to comply with our obligations under applicable legal regulations.